CLD1-7-FCS: Understanding and Dealing with Conflict: FCS Facilitator's Guide

Steve Isaacs, Kenna Knight | Jun. 20, 2012 (New)

Successful conflict resolution relies on understanding how to utilize the correct conflict response for each circumstance and the removal of barriers to effectiveness.

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CLD1-2-FCS: People Learn with a Purpose: Understanding Learning Styles: FCS Facilitator's Guide

Jennifer Bridge, Janet Johnson, Laura Stephenson | Jun. 20, 2012 (New)

Understanding why and how you learn best is essential, especially if you are trying to teach others.

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CLD1-10-FCS: Speaking for Success: FCS Facilitator's Guide

Jennifer Bridge, Janet Johnson, Laura Stephenson | Jun. 20, 2012 (New)

Effective communicators ultimately influence and engage others. The words you say and how you say them helps build an atmosphere of trust and, ultimately, the willingness to take action.

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CLD1-9: The Influence of Personal Characteristics: Personality, Culture and Environment

Marissa Aull, Martha Nall, Kristina Ricketts | Apr. 26, 2011 (New)

Fundamentally, leadership involves human interaction. Thus, understanding ourselves, our temperaments and why we tend to respond in certain ways is important in our development as a leader and in working with others to reach shared goals.

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CLD1-10: Speaking for Success: How to Influence Others

Katie Keith, Kristina Ricketts | Apr. 26, 2011 (New)

Because public speaking plays such an important role in society, learning to be an effective speaker can lead to more successful results for any group or organization.

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CLD1-5: Followership: Understanding the Basics of Teamwork

Kristina Ricketts | Jan. 6, 2011 (New)

To reap the benefits of successful teamwork, we must understand why and how people follow.

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CLD1-3: Communication Essentials for Good Impressions

Kristina Ricketts | Jan. 6, 2011 (New)

Let's learn more about non-verbal communication (body language) and the roles speaking and active listening pay in communication.

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CLD1-1: The Power of Motivation

Janet Johnson | Jan. 6, 2011 (New)

This publication explores why are we driven to exert effort toward accomplishing one thing but not another? Motivation, as a concept, explains why people think and behave the way they do.

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CLD1-4: Influencing Others with the Stories You Tell

Steve Isaacs | Jan. 6, 2011 (New)

Effective leaders have learned that good illustrations can make a point. Stories can be used to train, mentor, and coach others.

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CLD1-7: Understanding and Dealing with Conflict

Steve Isaacs | Jan. 6, 2011 (New)

There are a number of ways to respond to conflict, and the response will depend on the situation. Avoiding, accommodating, competing, compromising, and collaborating are all responses to conflict.